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TV antenna questions page four
Shop TV antennas, amplifiers rotors and mounts. Detailed information for the do it yourself TV antenna installer. Can we help you?Home Site Map Online Store Ask Denny
ASK DENNY page 4 Topics on this page
The Winegard MS 2000, HDTV, and Directv
"Otherwise known as Marvin's page"
Hello, I live in Brownstown, MI and was told
that you sell outdoor tv antennas and accessories that would
receive broadcast off air HD local channels. Your website
is extremely informative, and it looks as if there are several tv
antennas that would work. When I spoke to DirectTV they told
me of a Winegard television antenna, but no model number that would
work. I don't really want a tv antenna rotor. I just need a
little help, and I would also like for your antenna to get to me
overnite after I purchase one. Please give me a call at your earliest
convenience to help me choose the best product for my
needs. Thanking you in advance, Marvin Franklin Phone call discussing TV antenna
selection Denny, You only gave me a few tv antennas to
choose from. Could you please tell me what they were again so that
I can make a choice. I was also wondering how long does it
take for your products to get from your place to another in the
state of Michigan. Brownstown is about 30 minutes south of
Detroit. p.s. We spoke of a Winegard, and another
brand. I don't remember the model numbers. Thanks, Marvin Hi Marvin, The TV antennas I recommended are the Channel Master 3018, The
Winegard PR 7037 and the Winegard HD 7082 TV
antenna. All three antennas will work for you. The 3018 is
easiest to assemble but it’s the lowest quality of the three. The
PR 7037 is higher quality and the HD 7082 is the highest
quality. Marvin if it were my choice I would do it once and choose
the HD 7082 TV antenna. It will last longer and provide service for
15 years or more. If you will be using a signal splitter I would
also reccomend the AP 8700 TV antenna pre-amplifier along
with the eave antenna mount It usually takes one day sometimes two to ship an TV antenna
to your location. Orders placed in the morning are shipped the same
day. Denny Marvin ordered the Winegard HD 7082
only to find out that the home owners association where he
lives frowns on that type of TV antenna. The next day Marvin and
his wife Pam made the 240 mile roundtrip ride to exchange the
7082 for a Winegard MS 2000. Hello Denny, The installer put up the antenna, and
there was no signal at all detected by the antenna. He has
this Sharp Shooter that he swears by. I just don't know what
to do because I thought that it would work. Please advise as
to what the next step should be. Regards, Marvin Now if you were Marvin wouldn't you
give up about now. Marvin, We also have the
Sharp Shooter indoor TV
antenna in our website and it's a pretty good
antenna when comes to indoor TV antennas. The truth of the matter
is, an outdoor antenna such as the MS 2000 will out perform an
indoor antenna every time. Not because the MS 2000 has that much
better gain (ability to capture TV signals) than the Sharp
Shooter, the MS 2000 is only slightly better in that respect. It's
because the MS 2000 can be mounted much higher in the air where TV
signals are stronger. Also the MS 2000 mounted outdoors can receive
the signals directly without any walls to penetrate or nearby homes
to block the signal. The MS
2000 you saw at our home receives signals very good
from Flint (45 miles) Saginaw (50 miles) Lansing (50 miles) and
good from Grand Rapids (65 miles) and Cadillac
(80 miles) Marvin, It's my
opinion that the tv antenna is either installed wrong or it is
defective. Call me so we can get to the bottom of this. We are
closed today but we will be here until about 1pm watching the
caller ID so we may answer your call. Rest assured we
will figure this out, helping people is what we do
best. Denny 1-800-528-9984 Phone
call from Marvin. While troubleshooting the tv antenna
we discovered that the installer he had hired used screw on cable
connectors and installed them on both ends of the cable improperly.
While on the phone Marvin managed to fix the indoor connection and
later with shaking knees he went up on his roof and fixed
the other outside connection. Denny, I wanted to formally thank you for all of your help and
support. Without you, I would have bought another TV antenna, sent
this one back, and incurred another install bill from the guy I had
install originally.The HD local channels that we are getting right
now look amazing! I will do the things that we talked about
tomorrow. Also, I just want to confirm with you before I go
off on the installer. Should I have him just take the antenna
up about 5 more feet to get channel 2 reception? Would a
stronger TV antenna amplifier be a possible
option? Regards, Marvin |
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TV antenna installation at Marvin's home
Notice The TV antenna located on the upper roof a few feet from the
edge. |
Marvin, I would suggest reinstalling the TV antenna so it's above the
peak of the roof. Actually using the eave mount and extending the
pipe so the antenna would be about 5 feet above the peak would be
best. This would insure none of the surrounding homes would
obstruct the signal. However, just moving it up on the current
mount so the TV antenna is just above the peak should do it. TV
signal is what is called a line of sight signal. Each time the
signal passes through a structure it weakens the signal. Some
materials block signal more than others. For an example in
several directions the signal has to pass through your roof twice.
In those directions you would get better reception with the antenna
mounted in the attic where it would only pass through once. At it's
current elevation I would imagine several of your neighbors house
are higher than the TV antenna and the signal has to pass through
them too. I do not believe a stronger amplifier would help. We are almost there! Denny Denny, DirectTV may not allow me to get Toledo
local channels through their box. I know that I paid for local
Detroit channels. I will call tomorrow, but if not, is there a
way that I can have the antenna hooked to the back of the tv in
addition to the back of the DirectTV box, so that I could possibly
switch to and from the two? Once the tv antenna is remounted, I'm
sure things will be a lot better. We watched the news on
channel 4 HD, and it was fine. Regards, Marvin Marvin, I just got off the phone with Directv. I talked with two
different customer service representatives (nice people,very
helpful). They both assured me that there are no restrictions
pertaining to over the air TV antenna reception when using the
Directv HD tuner. The restrictions only apply to locals that
are provided by the satellite not the TV antenna. As a matter
of fact I was told as long as a customer subscribes to their basic
Directv HD package the customer does not have to pay for
locals from the satellite and can use the built in digital
tuner to receive locals free from their TV antenna. According to the Rep. all you have to do is access the
channel scan function in the receiver menu run a channel scan
and your free off air digital locals should appear in the
channel guide and be available for viewing. They also said several
scans may be necessary to acquire all the available channels in
your location. You can do this now but the results will be better after the
TV antenna is relocated. Marvin if necessary I am willing to come to your home and help
you at no charge. If I have it figured right you are about 90 to
100 miles away, is that correct? Let me know how things are going. Denny Denny, I can't wait to write a testimonial for your
website. Your customer service has been incredible, and I
truly appreciate all of your help. When I get home from work,
I will attempt to make the suggested adjustments with the channel
scan, and on Thursday the installer will be back out to remount the
antenna. If then, I don't have everything in place, I may
have you come and assist me in getting my antenna just right.
The trek to Brownstown is about 115 to 120
miles. BTW, this morning and late last night before
I went to bed, I did receive a signal from channel 2. p.s. Do the local channels broadcast in HD
all of the time, because those channels seem to be a lot sharper
all of the time than the digital channels through
DirectTV? Marvin Marvin,
Local channels do not broadcast HD all of the time. The HD format
is only available when the source is HD. Many times the
program itself is not in an HD format or is
not fed to your local broadcaster in HD
format so the channel can not rebroadcast it in
HD. Digital is the type of signal being broadcast and digital
channels are digital 100% of the time. HDTV is a clearer usually
wider format that can only be broadcast by a digital signal. That's
why we say, all HDTV is digital signal, but not all digital signal
is HD. The reason why your over the air pictures are so much
clearer than your Directv is because most satellite and cable
companies compress the digital signal resulting in
an inferior picture when compared to over the air TV
antenna digital reception.
Denny Denny, I came home from work today and sat down
in front of the television and ran an off air tv antenna channel
scan. It picked up 11, 13, 30, 31, 36, 38 and their
prefixes! In addition to that, I am able to get channel 2,
and it has been on without interruption all day. I have been talking about television,
and your customer service nonstop for the last day and a
half. Your willingness to go the extra mile for a customer is
unmatched. You have answered every one of my questions,
emails, and phone calls without one single gripe. In today's
society, it is so easy for a person to offer a good, and not the
service. For an antenna, where the repeat business is minimal,
it is unheard of for a person to offer the kind of service that you
have. I am extremely pleased with the product, and the
service. My wife said from the moment we left your
establishment, they (you and your wife) are really nice. Of course,
I agreed. Once again. Thank you, thank you, thank
you. I'm too excited about my
new HD channels!!! Because of you, I know soooooo much
more about televisions, broadcasts, wiring, antenna installation,
etc. Please feel free to use my pics that I
have sent, or if you would like another, or anything else I will
provide because your help has been extraordinary. Best wishes, Marvin and Pam
Franklin Marvin and
Pam, I can't tell you
how good it makes us feel to know our help is appreciated. Your
willingness to listen and learn was outstanding. I'm so happy
everything worked out for you. We think both of
you are really nice too. Keep in touch, if you get up this way
you better stop by for a visit. Sincerely, Denny and
Rhonda Several months later... Hello, How are things with you? We had a
Michigan vs. Ohio State party at my house in November and all my
buddies kept talking about how they want to get an HD tv now!
That was great. We originally only had one HD
television. Now we have one in our bedroom, and I was
wondering what needed to be done to have the signal cable go to the
bedroom? Will I have to have a cable run to the bedroom or is
it something that just needs to be adjusted in the
basement? Thanks, Marvin Franklin Hi Marvin, Things are going great! People tell me they really enjoy the
Marvin's page on our web site. If there isn't a coax cable going to the bedroom you will
need to install some. The coax cable currently runs from the
antenna to the indoor preamplifier power injector. You can supply
additional TV's by installing a signal
splitter on the TV side of the power injector. Your
installation would go like this. Coax cable from the antenna to the
power injector which you already have. From the power injector
connection labeled TV on the Winegard power injector to the signal
splitter and from the signal splitter to the TV's. If you need anything else just let me know. Take Care, Denny Hi Dennis, I didn't get the TV antenna hooked up to
the tv in our bedroom because DirecTV came out and installed
another dish which allows us to get our local HD channels from
them, but for some reason they don't seem to be as brilliant as the
local channels off of the off air antenna. The TV in the
living room is a 65 inch Sony projection HD, and the bedroom
is a 50 inch Panasonic plasma HD (brand new). Is it the tv or
is the HD broadcast from the antenna better? Best Regards, Marvin Hello Marvin, It's more than likely the HD broadcasts from the TV antenna
are that much better. Many times customer's report that HD
reception is better from their antenna than it is from their
satellite or cable. I'm told this is a signal compression issue.
Digital TV signal can be compressed just like a digital picture. So
web pages will open faster for our dial up visitors, I remove some
of the data from the pictures in our site. This reduces the
quality, but less data has to be processed so the page opens
faster. To make room for all of the channels some TV provider's
reduce the picture quality, that reduces the data, so more
channels will fit on each satellite or cable system. It could be, but I doubt the difference in picture
quality has anything to do with the TV. Hope your enjoying the spring weather. If you get up this way
stop and see us. Denny The TV Antenna Source
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